In an exceedingly rare apology from the company, Apple CEO Tim Cook admitted it “fell short,” and even recommended alternative apps.
Apple's iOS 6 maps nightmare reaches Antennagate levels, at least from a PR perspective. The full statement, as posted on Apple's site:
This is one of the first times Tim Cook has been forced to make a statement like this, and he strikes a different tone than Jobs. For example, Jobs' "apology" for reported iPhone 4 reception issues was, in fact, more of a corrective blog post.
It started with an admission, but not the one you were expecting:
To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones......Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.
